The Freedom of Information Act 2000 [FOIA] provides a general right of access, subject to specific exemptions, to recorded information held by public authorities such as Libraries NI. Details of the FOIA and the obligations it places on public authorities can be found on the Information Commissioner’s website http://www.ico.org.uk
Libraries NI is committed to making information about its business and how it operates available to service users, the public and staff. The FOIA requires Libraries NI to publish specific categories of information routinely. Details of this commitment and a list of the categories of information Libraries NI must publish can be viewed in:
Where possible Libraries NI will make this information available via this website. However if you are unable to find the information you require you can make a request in writing [letter, fax, e-mail] to:
Records Management Officer
Libraries NI
25-31 Demesne Avenue
Ballymena
BT43 7BG
Fax: 028 2563 2038
E-mail: foi@librariesni.org.uk
Requests will be dealt with promptly and within the 20 working days permitted by the FOIA.
How much does it cost to make a request?
What if my request is refused?
How can I make a complaint?
