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CUSTOMER NOTICE: Our OverDrive eBooks and Audiobooks service may be offline on Thursday 16 July from 11:00am until 1:00pm for scheduled maintenance. This will affect the Libraries NI App too. However, all of our other online services will be operational during this period including our Catalogue, eMagazines and eNewpapers. We apologise for any inconvenience this may cause.
Libraries NI is pleased to announce that, as part of the pilot scheme for reopening libraries, 90 libraries will start to provide customers with a Book and Collect service from Monday 20 July. The Book and Collect service will enable library members to phone their local library to request a selection of books and arrange contactless collection and will remain in place until such time as their library reopens. As part of the pilot, five libraries will reopen to allow customers access to the branch for book browsing and limited access to IT, with Omagh and Lisburn City libraries reopening on Tuesday 21 July and Bangor Carnegie, Derry Central and Belfast Central libraries reopening on Thursday 23 July. These five libraries are the first phase of a larger pilot to test our new approach to service delivery which will aim to keep customers and staff safe whilst also learning lessons to facilitate the smooth reopening of other local libraries as soon as possible.
As a guide for both staff and customers, a customer charter has been developed to help everyone understand the new operational measures that will be in place for their safety. In order to maintain social distancing, there will be controls on the number of people allowed in libraries at any one time and customers will be asked to limit themselves to 30 minutes browsing and/or 30 minutes’ computer use initially. Toilet facilities will be closed during the pilot phase and printing or photocopying will also be unavailable. As public health guidance changes, this preliminary service offering will be reviewed.
In a similar approach to safety, as customers will see elsewhere, staff will be equipped with relevant PPE, screens will be installed at customer desks, hand sanitiser will be available for all customers entering the library and a high level of cleaning will take place throughout each of the libraries. Returned books will also be stored for a period in each library before being returned to the shelves.
For the reopening pilot to be a success staff and customers need to work together. Customers are asked to follow guidance, maintain social distancing while inside each library and to please stay at home if they have any coronavirus like symptoms. To facilitate these new services and to help us prepare for reopening, customers are encouraged to return books to all libraries from Monday 6 July.
Revised, temporary hours for each of the five libraries reopening, times available to return books to each library and operational hours for the new Book and Collect service are detailed on our website - see links below.
Recruitment Activity Temporarily Restricted Due To Coronavirus (COVID 19) Pandemic
Applicants please note the following important information about on-going recruitment activity.
• All recently advertised Libraries NI jobs have now closed for application as per the advertised closing date.
• Recruitment processes currently at shortlisting and interview stages will be subject to delay. If you have recently submitted an application please be assured that this will remain on file and we will be in touch with you as soon as it is possible to progress the recruitment process.
• Due to social distancing measures and the likely unavailability of applicants and panel members, all previously scheduled interviews have now been postponed. These will be rescheduled as soon as it possible to do so. If affected, we will be in touch directly to confirm this.
• No new jobs will be advertised at this time although this will be kept under continuous review.
• If you have not already done so, please create a user and register for job alerts. You will then be notified as soon as any new jobs meeting your criteria are posted.
• Please refer to the FAQs for Recruitment and Selection for further information.
We apologise for any inconvenience this may cause. Thank you for your patience and understanding at this time.
The Finance team at Libraries NI has worked hard to pay you as quickly as possible during lockdown, and we will do our best to continue to do this as we begin to return to “the new normal”.
Over the coming months staff will work on a rota basis both at home and in the office, and we ask that where possible you email your invoices to Finance@librariesni.org.uk.
Suppliers who choose to be paid by cheque will experience delays as cheque signatories will not always be available. To minimise delays in payment, please email Finance@librariesni.org.uk to make arrangements for electronic payment.
If you require and qualify for relief under the provisions of Procurement Guidance Note PGN 01/20 “Supplier Relief Due to COVID-19”, please contact Susheel.Bhandari@librariesni.org.uk at the earliest opportunity.
If you have any queries relating to payment, please contact us at Finance@librariesni.org.uk.