General FAQs

General FAQs

  • How do I join the library?
    Visit your nearest library and complete a form or join online here.

  • How can I see what books are available to borrow?
    Visit your nearest library or browse the Libraries NI Catalogue here.

  • Can I manage my account online?
    Yes, you will find details on how to do this here.

  • How do I renew my books?
    You can telephone any library or the Libraries NI enquiries line or renew online. Details on how to renew online are available here.

  • Where can I find information on library opening hours?
    Information on library opening hours is available here.

  • Where can I find information about events in libraries?
    You can view the events calendar for all libraries or search for events at a specific library here.

  • How do I book a place for an event in a library?
    Please email or telephone the branch where the event is being held.

  • Where is my nearest branch library?
    To find your nearest library please use the postcode search here.

  • Can I use a computer in the library?
    Yes, all libraries have computers. If you are a member, it is free to use a computer.

  • How can I find my borrower number?
    Details on how to find your borrower number are available here.

  • How can I find my PIN number?
    You can find details on how to do this here.

  • Are you looking for a job opportunity?
    Current vacancies are displayed here.

  • What do I do if I have lost my library card?
    You can get a replacement card at your nearest library. Find your nearest library here.

  • Do you have to be a member to visit the library?
    No, anyone can visit the library but if you join, you can borrow books, use computers and access the Internet and Wi-Fi free.

  • Is there a mobile library?
    Yes, you can find details about mobile libraries here.

  • Can I print or photocopy at the library?
    Yes, all libraries have printing and photocopying facilities. You can find details on costs here.

  • Which libraries have Out of Hours access? Information on libraries with Out of Hours access is available here.

  • When will I get the book that I have requested?
    You can find information about requests here.

  • My account shows that I have books on loan, but I have already returned them. What do I do?
    Contact your library, telephone our Enquiries Line on 0345 450 4580 (Mon-Fri 9:15am – 4:45pm) or email enquiries@librariesni.org.uk.

  • Can you hire a room in a library?
    Yes, you can find details on room hire here.