Freedom of Information The Freedom of Information Act 2000 provides a general right of access, subject to specific exemptions, to recorded information held by public authorities such as Libraries NI. Details of the Act and the obligations it places on public authorities can be found on the Information Commissioner’s website http://www.ico.org.uk Publications Libraries NI is committed to making information about its business and how it operates available. Details of this commitment and a list of the classes of information Libraries NI must publish can be viewed in the Information Commissioner’s Model Publication Scheme and Definition Document which Libraries NI has adopted. Most of the information Libraries NI is required to publish is available via the links below: Who we are and what we do What we spend and how we spend itWhat our priorities are How we make decisionsOur policies and procedures Lists and Registers Information about the services we offer can be found across the website. How to make a request If you are unable to find the information you require on the website you can make a request in writing to: Data Protection Officer Libraries NI 25-31 Demesne Avenue Ballymena BT43 7BG Fax: 028 2544 2480 E-mail: firstname.lastname@example.org Requests will be dealt with promptly and within the 20 working days permitted by the Freedom of Information Act 2000. How much does it cost to make a request? What if my request is refused?