How can I make a complaint?
If you are unhappy with the outcome or feel your request has not been dealt with properly you can make a make a complaint in writing [letter, fax or e-mail] to:
Staff & Corporate Development Officer
Libraries NI Regional Admin Centre
25-31 Demesne Avenue
Tel: 028 2566 4100
Alternatively, send us your feedback using the online form.
Libraries NI operates a Customer Feedback Policy and welcomes your views.