It Matters that Library Services are Free

Libraries have always been a key free service in society offering books, learning opportunities, access to IT and social space to those that need it and, on the International Day for the Eradication of Poverty, Libraries NI wants to remind people that libraries are places of support in local communities.

With the colder months approaching and household budgets under pressure, libraries continue to offer free access to warmth, light, information, and connection, and it is these everyday offers that make a difference. For example, people use the library to get online for job applications and support claims, to ask for help with digital basics, or to simply find a quiet moment.

Staff won’t ask questions. They’ll listen, help where they can, and point people toward trusted local support if it’s needed. And for those who just need somewhere to sit, read, or find a place to connect with others, that’s fine too.

There are books, yes — but also free events, resources on wellbeing and money matters, support with literacy and learning, and a space where people feel welcome, whatever their circumstances.

“For many people, poverty isn’t always loud or obvious. It might look like having no home broadband, not having any mobile data left to check a benefits claim, or even trying to write a CV on a cracked phone screen,” said Dr Jim O’Hagan, Chief Executive of Libraries NI.

“As the cost of living continues to impact lives across Northern Ireland, we are encouraging people to see their local library not just as a place for books, but as a trusted space offering practical, everyday support, no strings attached. This type of support can make a real difference, and we are proud to be part of that safety net in our communities.”

Whether it’s a welcoming space, help with technology, or simply someone to talk to, your local library is there for you. The doors are open. The welcome is real, and the help is here.

To find out more, visit librariesni.org.uk or drop in to your local library.